Privacy Policy – Thistle Speech Therapy

Effective Date: February 25, 2026

Introduction
Welcome to Thistle Speech Therapy (“we,” “our,” or “us”). We operate a UK-wide online platform that connects families and schools with qualified speech and language therapists. Protecting your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and your rights.

1. Information We Collect
We may collect:

  • Personal Information: Name, email, phone number, postal address, and professional credentials (for therapists).

  • Account Information: Username, password, and profile details.

  • Communication Data: Messages sent via our platform between therapists and users.

  • Usage Data: IP addresses, browser/device type, pages visited, and interactions with our website.

  • Payment Data: For any subscription or booking services, processed securely via third-party providers.

2. How We Use Your Information
We use your information to:

  • Operate and improve our platform.

  • Facilitate connections between therapists, families, and schools.

  • Communicate important updates about the platform.

  • Process payments securely.

  • Comply with legal obligations in the UK.

3. Sharing Your Information
We do not sell or rent your personal data. We may share information with:

  • Therapists and families/schools: To enable the matching process.

  • Service providers: For hosting, payment processing, and analytics.

  • Legal authorities: When required by law or to protect our rights.

4. Cookies and Tracking
We may use cookies to improve user experience and analyze website usage. You can adjust cookie preferences in your browser settings.

5. Security
We implement appropriate technical and organisational measures to protect your personal data. However, no online service can be completely secure.

6. Your Rights
Under UK data protection law (UK GDPR), you may:

  • Access, correct, or request deletion of your personal data.

  • Opt-out of marketing communications.

  • Withdraw consent at any time where applicable.

7. Children’s Privacy
Our platform is not intended for children under 15. We do not knowingly collect data from children.

8. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated via email or website notice.

9. Contact Us
For questions regarding your privacy, contact us at:


Email: hello@thistlespeech.co.uk
Phone: 07522450325